Business On-site Support + Repairs


Overview (jump to prices)

TotalServe have over 7 years' experience providing support services to Australian businesses. Our team of certified technicians are highly-qualified to help with all your Mac or PC problems, and we can assist with any warranty and non-warranty repairs.

Whether you need help with a problem, have faulty hardware or you're not sure what your problem is. Our on-site support + repair service features fixed costs, so you'll know exactly up-front what we charge regardless if we're on-site for 1-hour, or 4-hours and baked by our expertise you can rest assured that whatever the problem is, we'll take care of it for you!

On-site features:

  • Expert help: Apple & Microsoft certified Engineers and Technicians ready to help with the expertise of over 400+ on-sites completed to date!
  • Fixed costs: we charge a fixed, flat fee for all on-site visits payable on a 3-day invoice after your on-site has been completed.
  • Complete service: we can help with every problem, fix any issue including Apple warranty and non-warranty repairs, answer any question and even provide training.
  • Easy bookings: schedule your on-site visit right now online. It's easy!
  • Availability: On-site services available to our Canberra, Queanbeyan, Sydney & Wollongong customers - including weekends!

Repair features:

  • Speedy & cheap repairs: we're the fastest repairers in Australia, typically returning your equipment within 3-business days. Included in the fixed costs is all technician work too, so there won't be any additional surprise service charges - plus we charge cost price on all hardware.

Looking for complete business I.T. support? TotalServe specialise in on-site and remote support for business: learn more about our business I.T. support.

Our business on-site support + repairs service is designed for businesses who require once-off urgent support and are new to our services. For more routine I.T. support with reduced cost on-sites please check out our complete I.T. support packages that lets you mix-n-match features such as prepaid untimed on-sites, remote support, routine maintenance and more!

Easy on-site scheduler:

To book your on-site, first select a date then choose an available time:


Same Day

Next Business Day


On-site pricing:

In the event that a hardware repair is required, we'll take your Mac or PC off-site for repair and return it to you immediately after repair.

Looking for residential support?

Learn more about our residential on-site and repair services.

ACT/Queanbeyan Sydney Wollongong Melbourne
Warranty repairs
Out of warranty repairs
Priority hardware repairs
Un-timed on-site visit
Available Weekends
Same day fee $179 $279 $249 N/A
Next-business day fee $139 $211 $189 $239