UltraVPS: Managed Virtual Private Servers

Australia's first affordable, fully managed, high performance Virtual Private Servers powered by the National Broadband Network.

Overview (jump to full plan features)

UltraVPS is the smart step up from shared hosting, offering businesses a fast, secured and totally independent virtual server just for their own use with endless potential. Whether you want to host your website(s), e-mail, database, telephone PBX/VoIP or even your own custom application - you can do all this, and more with your own private VPS.

Fully managed solution: All UltraVPS plans include full management, meaning we'll fully set-up, maintain, monitor, update and support your server, including looking after backups and verification. And if you ever need anything done, just open a support ticket and it'll be actioned.

Why choose TotalServe for your managed VPS:

  • Experience: We manage hundreds of servers worldwide and it's what we do best!
  • Locally hosted & real support: Hosted right here in Canberra with engineers who'll help you out with any question, task or problem within 60-minutes.
  • NBN powered: Served from the ultra-fast National Broadband Network with over 120 Mbit/sec of capacity (soon to be 400+ Mbit!) means we can deliver a much faster, more stable and cheaper solution.
  • Fast servers: All our servers are a minimum of 18 GHz with RAID 10 enterprise SSD storage capable of delivering 80,000+ IOPS. Which is very, very fast!
  • Tap into our expertise: From web and e-mail servers to custom multi-server applications. We know how to run & optimise anything you throw at us.
  • Supported OS: We'll support any UNIX/Linux based operating system, or if you don't have a preference we'll recommend Debian/GNU Linux.
  • Zero downtime migration by us: Worried about moving hosting providers? Don't be. Let our engineers do the migration for you while your business sleeps.

Hosting Control Panel

As-well as having direct access to our engineers to perform any task, you also have the option to login to our very own in-house built and developed control panel to easily create and modify e-mail accounts, hosting settings, VoIP accounts and much more!

100% Money Back Guarantee

No-risk, try-before you buy guarantee: We bill 30-days in arrears, so you can sign-up and get started with complete confidence as they'll be nothing to pay for 30-days. If you're not at all satisfied, you can cancel at any time with nothing to pay.

Ready to sign-up? Simply use our VPS plan builder on the right to get started ...

VPS Plan Builder

For most businesses the plan configured below is perfect, but feel free to modify it to suit your needs.

CPU: 2 Cores (4.6 GHz)
Extras: $18/m per Core
Memory/RAM: 2 GB
Extras: $7/m per 0.5 GB
Disk Space: 40 GB
Extras: $1.40 per 1 GB
Data Transfer: 100 GB
Extras: $19 per 10GB block

Base package includes: 60-minutes [Monday-Friday, 8am-9pm] Support Agreement with live chat, ticket (via control panel) and e-mail support and 99.8% uptime guarantee.

Optional features:

$30 p/month
$50 p/month

Price: $79p/month

One Plan Features

We simply don't offer either crippled or nasty cheap hosting - that's why we have one featured packed plan.

Our One Plan allows you to upgrade/downgrade disk space and data transfer on the fly and includes everything you'll ever need.

Our own control panel with infinite possibilities

We've in-house developed our own control panel that beats the pants off the in-secure CPanel and other alternatives.

However, the biggest advantage is that as we've developed it ourselves - it gives you infinite possibilities. We've modularly built it so that if you want a specific feature, just ask for it and we'll work on it for you!

TotalServe UltraVPS Plan
Price $79 per month
Disk Space 40 GB
Data Transfer 100 GB
Fully managed
Web-hosting Features:
Clustered hosting
Load balanced
Multi data-centre failover
Secured Linux
Memory/RAM backed Databases
2,000% speed-up over hard drives/500% over fibre channel backed storage
Redis Caching Support

Enable 'ExpressionEngine Platform + Redis Caching' in the Hosting Plan Builder
Scripting technologies:
Ruby on Rails
Database features:
Optimised MySQL v5.5+
Multi Server Live Replication
Number of databases No limit
Gross database storage Included in 2 GB disk space
Other features:
InfinityPanel+ Control Panel
Five 9's uptime guarantee (99.999%)
Support guarantee (SLA) 1-hour response time guarantee, 24 hours per day.
SFTP Access
Dedicated SSL
Bring Your Own signed or un-signed SSL certificate
1-hourly version controlled off-site backups / 24-hourly downloadable backups
Monitoring features:
1-minute monitoring of your web-site
Custom monitoring of your web-application

We employ a multi-level security approach that ensures absolute maximum security for all our of our customer's data and information.

Unlike most other hosting platforms, we employ security at all levels - beginning at the block level where your data is stored. We compartmentalise your data and make it completely inaccessible by other users.

Up another level we have process level security. This means that the software running your website (e.g. the PHP and web-server processes) are run completely separated from another users which means that a vulnerability on another customers web-site such as an in-secure version of Wordpress will not compromise your site at all.

Security is our absolute #1 priority for our platform. And our own control panel, InfinityPanel is built to ensure maximum security is always maintained.


We're optimised our platform and ExpressionEngine to run like a dream!

Support Plans

All customers are backed by our 4-hour response time guarantee, however we offer optional support plan upgrades for customers that demand higher levels of support.

(Included FREE)
Gold Upgrade
+$19 per month
Platinum Upgrade
+$39 per month
Response Guarantee 4-hours 1-hour ~15 minutes
Resolution Guarantee 12-hours 4-hours 2-hours
Telephone Support
Upgrade Pricing Included FREE $19 per month $39 per month

A-little about our Canberra data-centre (nbndc.com.au)

In 2011 we moved into our Gungahlin Marketplace office in anticipation of the National Broadband Network (NBN) rollout that was to shortly to began in the area.

Today we have 4 business grade fibre NBN connections for a combined 400 Mbit/sec of downstream capacity and 160 Mb/sec of upstream capacity. With upgrades scheduled in late 2013 to bring gigabit speeds to the NBN, we expect to have ample capacity in the coming months to serve ten's of thousands of customers.

Currently we have 1 rack installed with 4x HP DL385, 2x HP DL360 servers online, 6,000+ watts of battery backup power (1-1.5 hours runtime, 70-75% fed by solar power) and we're in negotiations with the landlord to allow us to secure a 10 year lease and build a 15m² raised floor room capable of housing 9 racks for a capacity of over 80 servers.

Worried about uptime? Don't be, we guarantee 99.8% uptime and we've developed the capacity to almost instantly failover to our Sydney data-centre services if the need arises.

TotalServe UltraVPS Servers

Ready to sign-up?

Use our hosting plan builder at the top of this page for sign-up.